Bring a proof of your purchase.

Some activities are not recommended for persons with heart problems, fear of heights, claustrophobia, those who get dizzy quickly, those with recent surgeries, back pain, those who weigh more than 300 lbs, or pregnant women. Zip lines have a minimum height requirement of 4.5 ft. and a minimum weight requirement of 88 lbs.

Visitors with disabilities should always be accompanied by a family member or friend who can always assist them.

Slip and Bird Flight activities include water areas with a depth between 3.6 and 5.6 ft. (Adults and children who don't know how to swim don't participate. Both activities are done individually)

Avoid using a selfie stick, a floating cane, or a handler for sports cameras during the activities.

Bird Flight activity is recommended for children 5 years and older, as long as the harness fits them properly.

We suggest not bringing jewelry or any valuable objects.

COVID-19 protocols are implemented to ensure the safety of all our guests.

Have an official ID to confirm your identity or make any payment by card.

Reservations canceled more than two days before your booking date are subject to a 10% charge for administrative fees. (Any change on your booking date is subject to an adjustment in the price)

Cancellations made between 0 and 2 days before your booking date, or in the case of no-shows or not using your coupon, are nonrefundable. (It is not possible to make date changes on the same day of your visit)

The experiences sold through this site are subject to availability and can be withdrawn without notice. The tour is confirmed only once full payment is received.

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