Swimsuit / rash guard shirt, water shoes and towel.
Extra dry clothing and comfortable shoes or sneackers.
Cap / hat and sunglasses.
Eco-friendly sunscreen and mosquito repellent. (Only the ones containing titanium oxide and zinc oxide are allowed in the park)
Waterproof camera or photo device.
Additional cash or credit card for photos, souvenirs, tips, etc.
Bring a proof of your purchase.
Children under 4 years old are free of charge.
The use of life jackets is mandatory in all aquatic activities.
This activity is not recommended and cannot be performed by pregnant women, respiratory and heart conditions, back injuries, and epilepsy.
To avoid the pollution of the cenotes, we kindly ask you to not use any sunsblock or mosquito repellent until advised by the guide.
We suggest not bringing jewelry or any valuable objects.
Have with you an official ID to confirm your identity or to make any payment by card.
Reservations cancelled more than 2 days prior to your booking date are subject to a 10% charge for administrative fees. (Any change on your booking date is subject to an adjustment in the price)
Cancellations made between 0 and 2 days prior to your booking date, or in the case of no-shows or not using your coupon, are nonrefundable. (It is not possible to make date changes the same day of your visit)
The experiences sold through this site are subject to availability and can be withdrawn without notice. Tour is confirmed only once full payment is received.
You will be requested to wear your face mask at all times except while having your meals, water activities, or otherwise indicated by your tour guide.